Impact of Social Media on Consumer Buying Behavior: A Study of Digital Influence in Modern Markets

Subject area: Business and Management

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Abstract

Social media has become one of the most influential forces shaping consumer buying behavior in the digital era. Platforms such as Facebook, Instagram, YouTube, X, and WhatsApp have transformed the way consumers search for information, compare products, evaluate alternatives, and make final purchase decisions. This article examines the impact of social media on consumer buying behavior with special attention to electronic word-of-mouth, online reviews, influencer marketing, branded content, and interactive engagement. The study follows a descriptive and analytical approach based on secondary literature and an illustrative sample dataset for presentation purposes. The discussion shows that social media significantly affects product awareness, trust formation, purchase intention, impulse buying, and post-purchase feedback. The article concludes that businesses must develop authentic, consumer-centric, and data-driven social media strategies to remain competitive in modern markets.

Keywords

Social mediaconsumer buying behaviordigital marketingonline reviewsinfluencer marketingeWOMpurchase intention

Cite this article

Dr Priya Kumari (2026). Impact of Social Media on Consumer Buying Behavior: A Study of Digital Influence in Modern Markets. International Innovations & Scholarly Trends Journal, 2(6), 1252–1257.

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Copyright & License

© 2026 — Authors retain the copyright of this article. This is an open access article distributed under the Creative Commons Attribution License (CC BY 4.0) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.